When reaching out to support, specify that you are using Windsurf as your editor.
Prerequisites
- Windsurf installed on your machine.
- The Ona extension installed in Windsurf.
- The Remote - SSH extension installed in Windsurf.
Opening an environment
Select Windsurf from the editor selector dropdown by clicking the dropdown arrow next to the editor button on the action bar.
windsurf:// URI handler. On first use, Windsurf prompts you to install the Ona extension and authenticate. This is the same flow as VS Code setup.
Windsurf AI works over SSH
Windsurf’s AI features work in Ona environments as they do locally:- Cascade: AI assistant for multi-step tasks
- Flows: context-aware actions triggered from the editor
- Supercomplete: code completions
- Chat: inline AI chat for code questions
Extension and settings
Extensions configured viacustomizations.vscode.extensions in your devcontainer.json apply to Windsurf. See VS Code and forks for details.
Troubleshooting
”Open Windsurf” button does nothing
Thewindsurf:// URI handler is not registered on your system, or Windsurf is not installed.
- Linux: Verify a Windsurf desktop entry exists in
~/.local/share/applicationsor/usr/share/applications. If missing, reinstall Windsurf. - All platforms: Refresh the browser page, or test in a different browser to rule out browser-specific issues.
Connection issues
The VS Code troubleshooting guide applies to Windsurf, including log export (Ona: Export all logs) and authentication issues.
General issues
If you encounter unexpected problems:- Check the
Onaoutput view for error messages. - Check your network settings. VPN or firewall settings can interfere with the connection.
- When sharing reports with support:
- Use
Developer: Set Log Level...command to set the level to Trace. - Use the
Ona: Export all logscommand from the problematic window.
- Use